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INSIGHTS
Welcome to Insights, a space for leaders in motion. Whether you're a professional navigating career transitions, or an executive refining your presence, this blog is designed to meet you where you are, and help you move forward with intention. These posts are crafted to inspire action, deepen awareness, and support the kind of leadership that leaves a lasting impact.
The Art of Being an Impactful MSL Being ghosted by a KOL
Ever been ghosted by a KOL? You're not alone—and it's not the end of the conversation. Kevin E. O'Connor, CSP CEC and I are thrilled to...
Jul 281 min read
Listening Priorities for Medical Science Liaisons (MSL) Part 2
Part 2 of my interview with Nicolas Georgiades dives into what it really takes for MSLs to go beyond surface-level answers and gather...
Jul 212 min read
Listening Priorities for Medical Science Liaisons (MSL) Part 1
In a recent conversation with Nicolas Georgiades , I was introduced to the term “listening priorities”—a concept that reframes how we...
Jul 152 min read
Demystifying the Pharmaceutical Industry
I had the opportunity to participate in an IPhO networking panel at The Ohio State University College of Pharmacy with other pharmacists...
Jul 71 min read
Are the balls you’re juggling rubber or glass?
We are all jugglers, every day, all day. But keeping everything in the air is impossible . There, I said it! Because of this It’s...
Jul 12 min read
Who Did It Better? When AI Meets MSL Expertise
Are you worried that ChatGPT will replace you as an MSL? A recent publication (Am J Health-Syst Pharm. 2025;82:448-460) from an academic...
Jun 241 min read
Challenges or Opportunities?
Perspective is important. When you wake up, you decide to look at your day as a lengthy list of things that “need to do” or things you...
Jun 172 min read
Do you provide value as a MSL? Part 2
Continuing the conversation from my last post… At the recent Medical Affairs Professional Society (MAPS) meeting, this was a topic of...
Jun 101 min read
Do you provide value as a MSL? Part 1
Do you provide value as a Medical Science Liaison (MSL)? “Of course I do!” better be your quick, confident response. How do you measure...
Jun 21 min read
“Stump the Band”... or “Stump the MSL”? Part 2
Last week, I shared a story about “Stump the Band” and how getting stumped by a physician can feel a lot like being under the lights on...
May 271 min read
“Stump the Band”... or “Stump the MSL”? Part 1
One of the earliest and longest running late night shows, The Tonight Show with Johnny Carson, had a regular feature where the host would...
May 201 min read
Introvert or Extrovert: It’s Not Who You Are—It’s How You Prepare
Going from office to office, making those cold calls, initiating conversation with a new Key Opinion Leader (KOL), and of course...
May 192 min read
Are you Nervous? (Or Excited?)
Being apprehensive when approaching a new Key Opinion Leader physician and researcher is understandable. You are walking into their...
May 142 min read
Following is Leading
Followership is an act of leadership, and as an MSL practicing the art of the role, your colleagues will look to you for your reaction...
May 122 min read
From Chameleon to Connector: Advancing MSL Impact Through Empathy
On Monday, I shared how Medical Science Liaisons (MSLs)—like chameleons—adapt their agenda and style to meet the moment. Today, let’s...
May 72 min read
What do chameleons and MSLs have in common?
Perhaps this is just too obvious a question. Chameleons and Medical Science Liaisons (MSLs) adapt to their environment and their...
May 52 min read
Doing the right thing: compliance isn't always simple
Have you ever received a request to do something that your gut told you wasn’t the right approach from a compliance perspective? It may...
Apr 282 min read
Building strategy brick by brick: A lego-inspired approach
It’s always a good day when you get to play with Legos, and it’s an added bonus when you get to do it while working. At the recent...
Apr 232 min read
Do I trust you? Building high performing teams
Psychological safety of teams was one of the valuable sessions I attended at the recent Medical Affairs Professional Society...
Apr 212 min read
Staying Focused in a Distracted World
Things have felt a little chaotic in the world lately. I can admit that I’ve been distracted, making it difficult to get things done....
Apr 142 min read
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